Salesforce is a cloud platform based in the cloud, which is the most significant platform in the world for the Customer Relationship Management (CRM) system. It has fundamentally changed the manner in which companies interact with their customers, and it spans sales, service, marketing, commerce, and many other areas. From the very beginning, Salesforce was a cloud-bas... https://dailytechtime.com/customer-success-in-the-cloud-mastering-the-salesforce-ecosystem/